Politique d’expédition

Shipping Policy

Processing Time All orders are processed within 1–3 business days. Made-to-order items, including select prints and sculptures, may require additional production time — this will be noted on the product page.

EU & International Shipping Rates

  • Austria (Domestic): €69.90 — delivered via Courier
  • Europe: €89.00 — delivered via Premium Courier
  • Rest of World: €159 — delivered via premium international shipping

Estimated Delivery Times

  • Austria: 2–4 business days
  • Western & Central Europe (DE, FR, NL, BE, etc.): 3–6 business days
  • Southern & Eastern Europe (IT, ES, PL, RO, etc.): 5–9 business days
  • International: varies by destination; typically 7–14 business days

Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information.

Customs & Import Duties For shipments within the EU, no customs duties apply. For orders outside the EU, customs fees and import taxes may be charged by the destination country and are the responsibility of the buyer.

Delays We are not responsible for delays caused by customs, weather, or carrier disruptions. If your order hasn't arrived within the estimated timeframe, please contact us at art@mind.flowers